The US Department of Defense (DoD), Coast Guard (USCG), and Veterans' Affairs (VA) are replacing their electronic health record systems with a singular connected ecosystem using the Cerner electronic health record (EHR) software.Just implementing this new solution was estimated to cost $16 billion when the VA testified to Congress in 2018. Now, watchdogs are saying that costs were underestimated by billions, and a series of critical software errors and cybersecurity threats are delaying the modernization project.Technology is a critical area of investment as we seek to build a more connected and intelligent healthcare system, and watching from the missteps of a large implementation by federal agencies can offer vital warnings.
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When You Mix Military and Health Bureacracy
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The US Department of Defense (DoD), Coast Guard (USCG), and Veterans' Affairs (VA) are replacing their electronic health record systems with a singular connected ecosystem using the Cerner electronic health record (EHR) software.Just implementing this new solution was estimated to cost $16 billion when the VA testified to Congress in 2018. Now, watchdogs are saying that costs were underestimated by billions, and a series of critical software errors and cybersecurity threats are delaying the modernization project.Technology is a critical area of investment as we seek to build a more connected and intelligent healthcare system, and watching from the missteps of a large implementation by federal agencies can offer vital warnings.